Program Office

Overview

The NextGen Michigan Program Office oversees a series of projects, prioritized by IT Governance, aimed at improving the sustainability, cost effectiveness, and alignment of IT services at U-M. The three categories of projects include:

Team

John Gohsman, Program Director
Dima Tawakkol, Program Director for the NextGen Program Office
Andrea Bolash, Integration Coordinator
Rita Girardi, Marketing Communications Specialist Sr.
Stefanie Horvath, Communications Lead
Tim Kelly, Project Owner, MiWorkspace
Mike Loviska, Executive Director of Process & Service Management
Andy Palms, Network, Data Centers Lead
Amy Peters, Change Management Lead
Phil Ray, Account Manager, Customer Relationship Management
Jessica Rohr, Marketing Communications Specialist Sr.
MaryJane Shand, Administrative Assistant
Karen Sloan, Workforce Strategy Lead
Bill Wrobleski, Director of Infrastructure Projects

Program Operations

The Program Office will provide a variety of project support, including:

Methodology: The Program has created a clearly defined methodology, including a variety of templates and guidebooks, for each project to follow in order to plan and execute their projects.
Status Reporting: Status reporting and issue escalation will occur on a weekly basis to provide visibility into the current progress made by each project.
Change Management: A Program-wide Change Management effort is underway to ensure individuals impacted by the new and improved service offerings delivered by NextGen Michigan are accurately defined, engaged and communicated to frequently.
Integration: The Program will help projects integrate their solutions with the shared service provider capabilities, manage dependencies and facilitate IT process consistency and reuse across projects.
Program Governance: The Program will play a role in developing guiding principles and approaches in addition to driving the resolution of key program and project decisions.
Workforce Transition: The workforce transition in support of NextGen Michigan will be a collaborative process between the Program, Academic Units and Administration. Read about the guiding principles that will ensure fair and equitable decisions are made.