NextGen Michigan Monthly Status

April 2012

Title	Manager	Owner	Status	Health
Shared Infrastructure Projects
M+Box	Dean June	Bill Wrobleski	The M+Box service was successfully launched in March, 2012. As of April 30th, 2,500 Box accounts have been created, with roughly 620 gigabytes of Box storage allocated. Continued gradual growth of the Box service is anticipated over the next several months, as faculty and staff communications are initiated. A significant increase of Box service utilization is anticipated as students return to campus for the Fall term. During April, the Box service was updated with the Box-Sync feature providing users with the ability to automatically synchronize files between their desktop and mobile devices. The Post-Launch Management phase of the project is scheduled to run through the end of June, 2012.
Network	Don Swain	Andy Palms	In April two key members joined the project team, a Business System Analyst and Network Service Architect. Project team is focused on completing phase deliverables as well as delivering necessary documentation to other NextGen projects with dependencies on the Network Project. The team is targeting early May for completion of Analyze and Design phase, ensuring that we have alignment from a technical perspective with the shared service projects and Service Management. Due to time constraints, we are engaging, as a parallel effort, with other projects that are initiating their Build and Test phase efforts on an "as needed" basis.
Collaboration	Dawn Brennan	Bill Wrobleski	Project rollout activities and milestones continue to be on track. In the month of April, 270 Phase 1 Staff Google Guides and Unit IT Staff plus College of Engineering faculty and Medical School Information Systems staff migrated to Google. The Project team conducted Drop-In Sessions, implemented final changes to the Faculty/Staff Migration Assistant, built and tested MCommunity / Google groups provisioning and built and tested MeetingMaker migration. The team also started a weekly communication cadence for pre-migration activities for Phase1 rollout, Discussed Planning and Support requirements with Phase 1 units (Social Work, Finance, Information, Music/Theatre/Dance, Library, Law, Architecture, Education, Facilities & Operations, Human Resources, Public Policy, Art & Design, Public Goods, and Academic and Education Affairs). Furthermore, we held Technical Migration meetings with Phase 1 units, conducted Phase 1 Staff Google Guide training, hired 100 Student Google Guides and initiated Phase 1 Information Sessions.
End User Computing	Dave Sterling	Tim Kelly	The project is continuing with the build phase. Many of the component technologies are now running and unit-level testing has begun. A significant risk has been identified - there is a lack of a clear financial analysis plan to identify unit-specific benefits.
Software Licensing	Roxy Block	Ron Loveless	Progress continues to be made with final drafts of Project Definition and Business Case Documents to be reviewed by Sponsors prior to presentation to IT Council in early May. Planning for the Design/Analysis Phase of the project is underway. Additional Project resources have been requested and planning for project deliverables has begun.
MiWorkspace	Dave Sterling	Tim Kelly	The project is continuing with the build phase. Many of the component technologies are now running and unit-level testing has begun. A significant risk has been identified - there is a lack of a clear financial analysis plan to identify unit-specific benefits.
Cloud Computing	Dean June	Bill Wrobleski	During April, the project team completed all remaining Analyze-Design phase deliverables including a phase gate review. Team also completed several Build-Test phase deliverables that support Operational Readiness. All infrastructure components, including the new NetApp storage, necessary for Cloud production startup, are now in place. Physical build-out of operating system and database components are scheduled to be completed by May 14. Unit and functional service testing using the production environment is anticipated to begin by mid-May. The Team also completed defining two distinct service offerings MiServer (technical infrastructure with managed operating system), and MiDatabase (managed Data Base service).
Storage	Dean June	Bill Wrobleski	The project team continues to provide storage and backup requirements for the MiWorkspace rollout. NetApp storage arrays to support End User Computing (EUC) have been successfully installed in both MACC and ASB data centers. Network connectivity was completed during April that allowed successful configuration and allocation of storage for testing purposes. During April the team completed a final Security Review of the installed storage architecture, solution test plans, a project testing approach, and two rounds of unit-based testing. Storage-related testing and MiWorkspace bundle integration testing is scheduled for May. A desktop backup solution request for proposal (RFP) was released to the suppliers during the month with the goal to install, test and make available for production deployment by September (Pilot 2) roll-out of MiWorkspace.
NextGen Projects
Open Academic Environment: Sakai 3	Katarina Thomas	John Gohsman	The project team is close to completing a final draft of the Project Definition while working on identifying stakeholders and planning stakeholder management strategy. Shibboleth integration with Open Academic Environment is completed and functional with few outstanding backend issues that will be resolved once we upgrade to Sakai released version 1.2. The team plans to update UM demo instance to version 1.2 in June, after the initial demonstration use cases are completed. Work on estimating initial pilot activities is in progress with plans to establish a schedule, scope and budget baseline before the end of June.
Flux Expansion to 10,000 Cores	Lisa Poulson	Andy Palms	Program changes for 7/1 rate changes are in progress. Shipment of Large Memory systems are expected by mid-May. Created first draft of plan to place next Flux expansion (to 8000 cores) in the MDC/POD. Also creating plan to move existing Flux equipment from MACC to MDC/POD.
Performance Optimized Data Center	Lisa Poulson	Andy Palms	EcoPod has been shipped and installed at the MDC site. A portion of the substation equipment will be replaced by 5/15, and the POD power will be turned on 5/23. Commissioning will be done from 6/1 until 7/6. The MDC open house will be held 6/14. Plans for placing the next Flux expansion in the POD are under way. The Project is in yellow at this time because the POD was six months late. During the month of May, the project manager will be re-baselining the project timeline to reflect the new dates based on the April delivery date of the POD.
Enhanced Cellular Infrastructure	Colleen McCormick	Andy Palms	Children's & Women (C&W) Hospital and stadium are currently high priorities but both locations are currently behind schedule due to delays in carrier participation/contract agreement. Negotiations continue. We anticipate Verizon in-service date for C&W Hospital rollout to be the month of May, 2012.
Foundational Services Projects
Funding and Chargeback Model	Svetla Sytch	Ron Fitzgerald	The Funding & Chargeback (F&CB) team continued to focus on cost model design and implementation to compensate for delays in IT Cost Management project deliverables. As a result, F&CB modeling work has been delayed. The service layer assessments for ITS services are being reviewed with ITS and project leadership, feedback is being incorporated and materials are being prepared for reviews with Provost and CFO offices. F&CB modeling work is expected to resume in early May. The project schedule has been adjusted to reflect updated F&CB model approval dates, but any additional delays will have an immediate impact on the project schedule. The team is attempting to mitigate that risk by realigning resources and extending consulting coverage into July without an impact to the project's consulting budget. In addition to F&CB modeling, options for transitional funding approaches are being developed in support of reviews with Provost and CFO offices in May.
NextGen ITS Portal	Mashon Allen	Holly Nielsen	The Services Portal team continues to make progress on the Analysis and Design phase deliverables. The Portal project, with agreement from other NextGen projects, has agreed to change the first release date of the Services Portal website to September 2012. With this new direction, prioritization of key activities will be addressed. Additionally, a phased release approach has been developed. The environment setup is nearing completion and development efforts have started this week.
Information Assurance	Jeff Castle	Paul Howell	The Project completed the Analyze and Design phase and initiated Build and Test phase efforts. The Service build documents are being finalized. The project team is working on developing testing approach and test conditions. Turnover to Operations work continues. The project is Yellow due to delays in the build document deliverables.
MCommunity	Ann Tuttle	Darcy Turner	Testing for the NextGen initiative deliverables for the End User Services bundle is in progress. Release date for Active Directory password synch scheduled for May 19, 2012. The first phase of provisioning MCommunity groups to Google for May is currently being tested.
Shared Service Provider Capabilities Projects
Service Management	Cristine Little	Mike Loviska	Service Management Phase II is underway which includes augmenting the foundation of Service Management with the needs and requirements of the NextGen new service projects. Transition work continues with MiWorkspace and the remaining NextGen Service Projects. The Project experienced a delay in the population of the CMDB, as some of the service projects are still working on completing needed information. Work continues with the other projects to prepare for the MiWorkspace Pilot in June.
IT Cost Management	Svetla Sytch	Jeff Kennedy	Cost models based on FY12 budget have been built in the Apptio tool and reporting development is in progress. Interface design work is complete and development is expected to commence as planned. Significant delays in delivering Apptio costing detail reports have severely impacted the Funding & Chargeback project, but the overall IT Cost Management project schedule is still in line with the original plan. There is a risk to knowledge transfer from Apptio and Accenture due to fewer-than-planned ITS Finance resources on the project. Filling an open ITS Finance analyst position in May will mitigate that risk.
Customer Relationship Management	Phil Ray	John Gohsman	Project progress continues. Project Analysts have been assigned to assist in the development of tools to support the Customer Relationship Management function. The project is recruiting for a second account manager to grow the team. Launch of the capability is expected by June 2012.
Operations and Availability	Cristine Little	Mike Loviska	Operations and Availability Foundation is in production, however we will not have monitoring in place for the NextGen new services to test with by the 5/7/12 Integration Testing cycle deadline. While we are working in conjunction with the Service Management project, the method to integrate with ITSM tool has not been completed. The project is short one technical resource to help populate the CMDB (Configuration Management Database). A plan to mitigate this has been developed and is being vetted with the leads on both projects. We will have a solidified timeline by 5/4.
Portfolio and Project Management	Dani Vedagiri	Cathy Curley	Project and Portfolio Management plans to implement second round of capacity planning improvements to all of ITS in July. The first draft of new task structures for production support/operations work to support FY13 and IT Cost Management requirements is complete. Review with leadership in progress for investment planning & demand management framework. Status in yellow as team is re-evaluating deliverables; no other impact on project.

Project Health

The project is progressing as expected. Significant risks or issues have not been identified or have been successfully mitigated.

An issue occurred, which has not been mitigated, that may impact the project with regard to scope, schedule, quality, resources, cost or benefit.