NextGen Michigan

NextGen Michigan Monthly Status

May 2013

Title Manager Owner Status Health
Shared Infrastructure Projects
Network Don Swain Andy Palms
  • The team continues network migrations to support MiWorkspace and completed:
    • Unions (Michigan Union, OSCR, Graphic Design Office, DSA Tech Services, Rec. Sports), Academic Affairs (CEO, CEW), Fleming CFO, Housing (North Campus).
  • Network discovery and migration planning started:
    • Office of Research and Sponsored Projects (ORSP), Office of Financial Aid (OFA), Athletics
  • Network discovery and migration planning completed:
    • Unions (Ombuds office, Student Affairs Research, International Centers), Housing (Central Campus, Hill), Fleming units.
    • Academic redesign is in progress with respect to assessment of network migrations.
    • Ongoing collaboration with ITS Finance to identify appropriate finance model and cost savings.
 Expected
Collaboration Dawn Brennan Bill Wrobleski
  • Migrated 750 College of Pharmacy faculty and staff with electronic protected health information from ITS Exchange and ITS IMAP to UMHS Exchange.
  • Migrated 235 College of Engineering and LSA-Physics faculty and staff with sensitive research data from ITS IMAP to ITS Exchange.
  • Disabled ~66,000 IMAP accounts for those that migrated to M+Google in 2012.
  • Disabled 104 IMAP accounts for faculty and staff on long-term disability.
 Expected
Cloud Computing Jennifer Burch Bill Wrobleski
  • On-Premise:
    • Closed the remaining "Build" issues
    • Reviewed additional service portal changes for Linux and MySQL
    • Continued engagement and discovery workshops with Student Affairs
    • Continued engagement and discovery workshops with Aademic Affairs
    • Completed migrations for Housing, Institute for Human Adjustment, College of Literature, Science, and the Arts, and Student Affairs
    • Began Discovery with Graham Sustainability Institute
  • Off-Premise:
    • Continued contract negotiation
    • Confirmed Business Requirements for Off-Premise services
    • Continued detailed planning and design of the Off-Premise services
    • Established the Cloud Vendor Implementation Advisory Group
 Expected
MiWorkspace David Sterling Tim Kelly
  • MiWorkspace is currently supporting over 3,000 customers. There are about 3,100 workstations running the new MiWorkspace technologies. We have successfully migrated 13 central admin. units exceeding our goal of 11 units by the end of FY13.
  • We are in the middle of implementing the service in 2 very large and complex units.
    • Division of Student Affairs - 40% complete
    • Academic Affairs - 50% complete (Including RO, ONSP, CRLT, CEO, ROTC, CEW)
  • Currently in the pre-implementation discovery phase for these units:
    • Additional OVPR units
    • Fleming Administration Building
    • Graham Institute
    • Athletics
    • Facilities and Operations
 Expected
Storage Debra Hankish Bill Wrobleski
  • The pace of migrations has slowed down and is a manageable workload for the storage resources. University Hospitals, Athletics and Facilities/Operations are upcoming migrations. Complexity is anticipated for Facilities and Operations and the team is attempting to engage as soon as possible and extend the normal lead time to ensure flawless execution.
 Expected
End User Services Dawn Brennan Tim Kelly
  • Configuration Manager 2012:
    • Deployed Configuration Manager 2012 Clients to Campus Computing and Digital Signage machines
    • Developed plan for Configuration Manager 2007 to 2012 migration for MiWorkspace machines
  • Linux Service:
    • Developed recommendations for Linux Service and reviewed with EUC Steering Group and invited participants
    • Created Charge document (scope, timeline, and resources)
  • General Academic Redesign:
    • Interviewed four faculty members to develop academic and research use cases
    • Created responses and priority for each EUC Steering Group recommendation for MiServer/​MiDatabase (to be shared in mid-June)
  • Windows Redesign:
    • Created responses and priority for each EUC Steering Group recommendation (to be shared in mid-June)
  • Izzy Redesign:
    • Waiting for Izzy service recommendations from EUC Steering Group
  • Printing Redesign:
    • Received and currently reviewing Printing service recommendations from EUC Steering Group
 Issue
NextGen Projects
Flux Enhancements Lisa Poulson Andy Palms
  • A new Flux on Demand service will be available July 1st, which includes an updated rate and operational policies. We are currently purchasing equipment, developing a rate, and developing operational policies for the Flux GPU (Graphics Processing Unit) service. The availability date for this service is still TBD. We are also expanding the capacity of the Flux Large Memory Service early this summer.
 Expected
Foundational Services Projects
Information Assurance Jeff Castle Paul Howell
  • Personal/Private Folders was released to MiWorkspace users.
  • Data Loss Prevention (DLP) Service was released to units that have implemented MiWorkspace.
  • The following security service updates for MiWorkspace, which provide additional support to protect sensitive data stored on MiWorkspace workstations and servers, are in release planning:
    • Mac Hardening Controls
    • Protected Mac VPN Service
    • Windows Hardening Controls
  • Information and Infrastructure Assurance staff continue to work with MiWorkspace Discovery and Implementation teams to prepare units in the adoption of the MiWorkspace service.
 Expected
Shared Service Provider Capabilities Projects
Customer Relationship Management Mary Byrkit Phil Ray
  • Customer Relations (CR) completed several key project deliverables, which included:
    • refining CR roles and responsibilities
    • identifying customer contacts for all U-M units
    • more clearly documenting CR's use of ITS Demand Management to initiate requests on behalf of customers.
  • Enhancements were also made to the Customer Engagement Account Plan template and work is underway to finalize account plans for selected customers. A richer time-reporting structure is being implemented in PlanView to enable CR to better analyze and manage its efforts. CR has engaged with individuals and groups on campus to take input on plans for Shared Services Governance (note change in terminology from Customer Led Governance). CR continues extensive involvement in the project to develop service definitions and expectations for current ITS services. Regular engagement with campus customers is continuing.
 Expected
Portfolio and Project Management Ghazala Hussain Cathy Curley
  • Investment Planning is focused on a multi-year view of capital planning, which gathers ball park estimates meant to give executive officers more information for a broader planning horizon. Procedures and subprocesses documentation for Capital planning, Accomplishments and Project Prioritization is in progress.
 Expected

Project Health

Expected The project is progressing as expected. Significant risks or issues have not been identified or have been successfully mitigated.

Issue An issue occurred, which has not been mitigated, that may impact the project with regard to scope, schedule, quality, resources, cost or benefit.